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Return Policy

 

Return Policy

All of our products, with the exception of custom made products, special orders, business plan software, climbing wall panel systems, geodesic shapes, mats and flooring, can be returned or exchanged within 30 days of the original purchase date.  All climbing hold returns will have a 15% restocking fee.  The products must be must be in new and re-sellable condition. Returned items cannot be used, broken, damaged or used in any way. Exchanges may require additional shipping charges. Original and return shipping charges will not be reimbursed.  Rockwerx reserves the right to deny any return.  

What's New

  • Upper Limits-The new facility will open in early Summer 2011
    Upper Limits - St. Louis is expanding with a location in West County! Located at Page and Lindbergh in Maryland Heights, Upper Limits' new facility will offer over 14,000 sq. ft. of climbing with top-out bouldering, separate group areas, and a lead arch. The new facility will open in early Summer 2011.
  • CWA Conference May 13-16
    Come join Rockwerx and see what the Climbing Wall Association is all about!
  • IPEMA Certification
    Our Natural Rock Playground Boulders are now IPEMA (International Playground Equipment Manufacturer's Association) certified!

Contact Us

Toll free number

Toll free number

1-877-595-4155

Rockwerx HQ - MA
15 Dana Rd
Barre, MA 01005
(P) 978-355-6400
(F) 978-355-6427

 

 

Rockwerx Canada Inc.
www.rockwerxclimbing.ca
5-400 Morobel
Milton ON, Canada
L9T 4N6
(P) 905-878-8902