Climbing Wall Operations

The Finished Climbing Wall Product  

Your climbing wall business will be more than just your climbing wall.  And just as we work to ensure you have the best design, materials, and construction processes – it is our goal as the leading rock climbing wall manufacturer to ensure that you have the best finished product.  We supply our climbing walls with the best climbing accessories on the market; offer professional climbing wall training programs, comprehensive routesetting services, and all the tools you need to make your climbing wall the best product possible. 


Please continue reading below for more information about how we can help you get started once the wall is complete, check out our Climbing Holds and Routesetting pages for more details, and never hesitate to Contact Us for more information!



Opening for Business  

Whether you are starting a commercial climbing gym business, opening a fitness facility with a climbing component, or adding a small recreational wall to a school or municipality program – the importance of professional and efficient operations of your wall cannot be understated.  You may spend months or even years in the research phase – but the closer you get to completion, the more eager you’ll be to open for business and begin generating revenue with a successful program.


To help ensure your business is successful from the start, we have developed numerous areas specifically designed to provide you with the knowledge and resources you need once your climbing wall construction is complete.

Climbing Wall Operations Training 

Perhaps you are an elementary school or high school physical education administrator?  A university level outdoor recreation facilitator?   A YMCA or municipal recreational programs director?  Or maybe an exercise or wellness director at a corporate fitness company? – You may see the great potential in the addition of a climbing wall to your facility, but not be an experienced climber yourself.  We want you to open your doors knowing you have not only the best finished product, but the highest level of confidence in your ability to run your climbing wall safely and profitably, and have fun doing so! 


Our Trainings are facilitated by the most respected experts in the climbing wall industry, who have experience working with various climbing wall facility types, from small school programs to the highest level commercial and competition venues.   We help you to learn about climbing movement; provide insight regarding the basic safety, risk management, and operations protocols for your facility; and can provide direction for the best staffing, maintenance, and programming options. 


Areas addressed in our Climbing Wall Training may include:

  • Equipment:  Instruction on safe use and maintenance of harnesses, belay devices, ropes, auto-belays, flooring, and other accessories.
  • Climbing Movement:  Overview of basic climbing movement, and methods for working with and instructing new climbers effectively.
  • Routesetting:  Overview of technical skills, handholds, tools, and route-marking.
  • Staffing and Programming:  Suggestions for the development of unique program options based on your facility type.

Customized Training Solutions  

We recognize that every climbing wall facility, and therefore, every climbing wall operation, is unique, and our goal is to help all of our various clients as much as possible in running a successful operation.  Extensive trainings can be designed to address specific areas such as:

  • Staff recruitment
  • Customer service protocols
  • Top-rope and lead belay and climbing instruction
  • Route dispersion and route rotation management
  • Comprehensive wall maintenance
  • Programming design and facilitation
  • Competition organization

Long-term Success  

Beyond initial trainings, Rockwerx follows up with all of our clients to determine any areas that further professional service may assist you.  Numerous clients that had originally choosen us as their climbing wall manufacturer have returned to Rockwerx to have us design and complete additions to their existing climbing wall facilities, and we will happily provide scheduled maintenance, routesetting, and inspections to help you maintain or improve your climbing wall program.  Please Contact Us with any questions!

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Toll free number

Toll free number


Rockwerx HQ - MA
15 Dana Rd
Barre, MA 01005
(P) 978-355-6400
(F) 978-355-6427



Rockwerx Canada Inc.
5-400 Morobel
Milton ON, Canada
L9T 4N6
(P) 905-878-8902